Social media are digital platforms that facilitate the creation and sharing of information, ideas, and other forms of expression via virtual communities
The social platforms of electronic communication (such as websites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (such as videos)
Internet-based software and interfaces that allow individuals to interact with one another, exchanging details about their lives such as biographical data, professional information, personal photos and up-to-the-minute thoughts.
Social media originated as strictly a personal tool that people used to interact with friends and family but were later adopted by businesses that wanted to take advantage of a popular new communication method to reach out to customers, for example, by informing them of sales and offering them special coupons
The variety of stand-alone and built-in social media services currently available introduces challenges of definition; however, there are some common features:
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